We want you to love what you purchase. If something isn’t right, we’re here to help!
✅ Return Eligibility:
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Returns are accepted within 7 days of delivery.
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Item must be unused, unwashed, and returned with original tags and packaging.
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We do not accept returns on personal care, food, innerwear, or customized products.
🔁 Exchanges:
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Exchanges are only allowed for defective or damaged items.
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For size-related issues, we recommend contacting our support team before initiating a return.
❌ Non-returnable Items:
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Perishables, hygiene products, used items, gift cards, and personalized items are non-returnable.
💰 Refund Process:
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Refunds are initiated once the item is picked up and quality-checked.
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Refund will be processed to your original payment method within 5–7 business days.
🧾 Return Process:
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Contact our support at suxinthindia@gmail.com with order ID and reason for return.
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We will initiate pickup or guide you with self-ship instructions.
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Once received and approved, we will initiate refund/exchange.